You can add or delete additional fingerprints at any time. Tadasha Mishra Replied on October 17, If you have installed the latest version of the HP SimplePass Identity Protection software for your computer and experience problems, download and install the latest BIOS for your computer model. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. By using HP SimplePass, you only have to remember one way to verify your identity PIN, password, or fingerprint reader to log on to a website account. In order for HP SimplePass to log on to your registered website account, the username and password in HP SimplePass must match the website account username and password.

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HP Fingerprint Reader – Common Issues

Backing up and restoring SimplePass fingerprint configuration in Windows 7 or Vista Many applications and web sites use unique user names and passwords to protect personal identity and data. Before you can make any changes you will be prompted to scan your finger and be identified by the system.

FredericHoule Replied on October 18, Check this option to enable the opening of My LaunchSite with a finger swipe.

Click the Answer box and type the answer to the selected Secret question.

HP Notebook PCs – Using HP SimplePass with a Fingerprint Reader, PIN or Password (Windows 8)

Respond to the feedback provided. Use the following steps:. New in HP SimplePass 6.


Looking for some direction. The file is protected by an additional password in order to prevent unauthorized usage. Btw, did you get it to work for both geader windows log in and in Internet Explorer?

Did this solve your problem? If your computer model uses HP SimplePass version 5. All you need to do is to right click the installer, and set it to what ever version the drive was made for ie win 8 for a win 8 driver see snip I dont use simple pass so cant tell you but suspect it would. Place a check in the Run this program in compatibility mod e box. How satisfied are you with this hhp

Save – After making any changes, click Save to accept the changes and exit the application. I see that I was reading update date as the release date.

HP Notebook PCs – Using HP SimplePass Fingerprint Reader (Windows 7, Vista) | HP® Customer Support

This thread is locked. When attempting to open HP SimplePass, it briefly flashes on the screen and cannot be installed.

See your browser’s documentation for specific instructions. Go to the HP Drivers and Downloads page for your model.

Windows Biometrics Framework – Microsoft Community

Melissa01 Replied on October 21, In other words, it thinks I’m trying to access the fingerprint manager, but won’t respond in the IE browser at all. The fingerprint reader is usually located to the left or right of the touchpad on your computer.


Select any other required information such as, the Stay signed in option. Tap or click the drop down box and select a previous Operating Systemthen tap or click OK. Enrolling your fingerprint is required to begin using HP SimplePass.

If a Matching products webpage opens, select your model number from the list. You can enable HP SimplePass to always remember logon credentials for each new website account you finngerprint on to, as well as enable HP SimplePass to instantly open a browser and log on to your registered website accounts.

All in all, if you want to save the time required to enter your user and password, HP SimplePass is the right tool for the job. Follow the steps to install in Compatibility mode: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee fingerpprint that the phone number is an official Microsoft global customer service number. HP SimplePass allows you to safely store logon information for your favorite websites, and use a single method of authentication for your password-protected website accounts.

Check this option to use HP SimplePass to remember websites and automatically fill in the credentials.