With fingerprint security software you can log on to applications and secure web sites by scanning your fingerprint instead of typing your Username and password on the keyboard. Message 33 of By using this site, you accept the Terms of Use and Rules of Participation. Instead of the generic Synaptics biometric driver, try the latest Synaptics Fingerprint Reader driver, In fact they brand themselves as a biometrics company so for all I know they make iris readers and more. If you have a question, please create a new topic by clicking here.

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Let me know if this helped. Go into device manager and check that fingerprint reader for red exes or yellow exclamation points.

Follow the steps below to set up the fingerprint reader for the first time. By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service.

HP Fingerprint Reader – Common Issues

On the Enroll fingerprints screen, click the finger you want to enroll. Applications that require a password, like bank feeds in QuickBooks, let me swipe my finger for the password still valid from the original ProtectTools! If prompted, slide your finger over the fingerprint reader to verify your identity. Please finberprint again shortly. Fingerprint reader in HP dv7 Ask Question. Ask Ubuntu works best with JavaScript enabled.


Adjusting the SimplePass fingerprint reader sensitivity in Windows 7 or Vista. Message 31 of You can register a new fingerprint or web site at any time.

I’ve even seen screen shots of what this fingerprint reader option is supposed to look like, exactly where it is, everything. Type a unique name in the Account Name field or accept the default.

See your browser’s documentation for specific instructions. In the application or web site logon window, type in the required Username and Password.

I hunted down a generic but modern Synaptics driver, which they offer in bit, Windows 10 rated and everything. Of course we have no HP support. One more thing I did. Fingerprint readers are supposed to be first-class authentication options now. The Password Manager opens, filling in your Username and Password for the secure web site. You will see a line that says “Software available for your operating system: The platform component install failed with a “you cannot install this with.

I could then manually uninstall all the. Message 37 of You can add or delete additional fingerprints at any time.

Also, and this is a bit concerning, the Synaptics driver doesn’t specifically mention fingerprint readers Synaptics makes touchpad hardware too. Still the scanner does not show any signs of life no blinking light, not available in Simple Pass or Windows Sign-in settings.


HP Fingerprint Reader – Common Issues

To test the fingerprint reader password management, go to Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista. If it says you need 3. If the fingerprint scan is recognized, a list of all the registered accounts displays in the Password Manager. Enrolling your fingerprints in SimplePass You enroll your fingerprints by scanning each finger multiple times so the program can capture a consistent image of your finger.

Now I have the fingerprint authentication before the machine boots, which then logs me into Windows. As part of that I researched Windows Hello. Message 6 of 8.

I already knew this would be the case from other posts in this forum.